Alert: ESCALATION

We are in escalation and no longer accepting patients today.

We re-open tomorrow at 7am. In the meantime you can call 111 for help with your symptoms.

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Norwich Walk-in Centre

Welcome to our new website
– we hope you find it useful

Quote / Testimonial:

Norwich Walk-in Centre is a prescribing nurse-led operation.  Its purpose is to assist members of the public with acute minor illness and injury when the patient is unable to access their own surgery.  The Walk-in Centre is not able to assist with serious illness or injury, chronic conditions or conditions that require further investigation or referral.  We do not have the facilities to x-ray, scan or syringe ears and are not able to request blood tests.

If you require non-emergency medical advice outside of the Walk-in Centre’s opening hours, please call 111.

If 111 has advised you to attend the Walk-in Centre, this does not override any of the conditions annotated on this website.

Walk-in Centre
| Norwich
Norwich Walk-in Centre to Stay Open

NHS Norfolk and Waveney Integrated Care Board (ICB) has confirmed that the Norwich Walk-in Centre will remain open. Plans to make changes to the GP Out of Hours Service and the Vulnerable Adults Service will also not go ahead.


Ed Garratt OBE, Interim Chief Executive of NHS Norfolk and Waveney ICB, explained:


“Our aim is to strengthen healthcare services in local communities and improve access to primary care. This supports the government’s upcoming 10-Year Plan, which focuses on shifting more care into the community, focusing on prevention, and making better use of digital tools.


“Given this, we’ve decided to end the current consultation process and wait for further national guidance before making any major changes. Thank you to everyone who took part and shared their views.”


Sadie Parker, Director of Primary Care for the ICB, added:


“Things have changed since we started the consultation. There is now a stronger focus on developing health services within neighbourhoods, and we expect more national guidance soon to help shape our plans.


“In the meantime, we will put in place new contracts for both the Norwich Walk-in Centre and the Vulnerable Adults Service, as the current contracts are due to expire. The GP Out of Hours Service will continue as usual, since its contract is still ongoing.”

Phlebotomy

The Centre operates a Walk-in clinic for phlebotomy for patients who have a blood (ICE) form with them.

Location and parking

Our address is Rouen House, Rouen Road, Norwich NR1 1RB.  Our nearest car park is Rouen Road Car Park, approximately 50 metres away. The car park is all on ground level and requires pre-payment.  The car park accepts card payments.  There is also meter parking along Rouen Road and Ber Street which accepts change.  Disabled bays are available in both car parks and road parking.

Coronavirus information

Although the wearing of masks is no longer mandatory we will request that you wear a mask if you have respiratory symptoms and are waiting to be clinically assessed.

Likewise, if you have confirmed respiratory symptoms and are attending the Walk-in Centre you will be asked to wear a mask.

Face masks will continue to be available for those staff, visitors and patients who prefer to wear them in areas where they are not required.

The UKHSA has also published public health guidance on living safely with respiratory infections, including COVID-19.

Norwich Practices Health Centre

If you were looking for the GP Practice please go to Norwich Practices Health Centre