NHS logoNorwich Practices
Health Centre

Walk-In Centre

Tel:  01603 677500

Walk In Centre


Our NHS Walk In Service may be accessed, without charge, by anyone entitled to NHS Services whether registered with us, another practice or not NHS registered at all. Foreign visitors to the UK can also be seen but there may be a charge.
Full information is available in our Visitors Leaflet. We strongly advise that all patients check the website for the current waiting time and any other relevant updates. To use the service you can attend during our opening hours and upon arrival you will be triaged by one of our clinicians for any COVID symptoms. If appropriate you will be booked onto the Walk In waiting list and will be seen in turn.
Please be aware some patients may need to be prioritised.

The main services we offer on a walk in basis are treatment of minor illness and injury.


Please be aware we are currently not seeing any patients with suspected COVID symptoms.
We do not have X-Ray facilities on site and we do not offer ear syringing.

If unsure please call our friendly reception team before visiting.


 

Patient Confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and treatment so that those treating you can give you the best possible advice and care.

This information is only available to those involved in your care and you should never be asked for personal medical information by anyone not involved in your care.


NHS Zero Tolerance Policy

We aim to treat all our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way.

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. In any case of actual or threatened use of violence, the person(s) involved will be asked to leave the premises.

Patients threatening or using violence will not be seen by our clinicians and NHS Norfolk may make special arrangements for their future health care.