Norwich Practices Health Centre is operated by Norwich Practices Ltd under a contract with NHS England to provide NHS services. Norwich Practices Ltd is owned and operated by doctors from local GP practices. The company was set up because those local GPs felt they could provide more and better services to patients if they worked together.
Please be aware that when we have more patients that can be seen by staff within the time left in the centre within our opening hours we may implement our ‘escalation’ procedure. During escalation reception staff are asked to inform patients that we can only see emergencies.
We deem an emergency as a medical need that cannot be managed with self-care overnight.
The procedure is in place to ensure patient safety and also so that the clinicians are not overwhelmed by large numbers of patients prior to closing time.
If you feel you may have an emergency or if you have a child that needs to be seen please report to reception so that you can be triaged.
Please note that we will see all children under the age of five as well as any child with breathing difficulties regardless of whether we are in escalation.
Anyone who does not deem themselves to have an emergency is welcome to report to reception for them to book you in to be seen the following morning.
Please note that blood tests are only performed between 8.00am - 12.30pm, Monday - Friday (excluding Bank Holidays). This service is located on the Walk In Centre Floor at Rouen House.
The nearest car park is Rouen Road car park which is 50 yards away. From Golden Bull Street / Cattle Market Street turn into Rouen Road follow the road 200 yards and then turn right into the Car Park. There is also meter parking close by along Rouen Road and Ber Street. Rouen Road car park has 4 disabled spaces and blue badge concession (buy 1hr and get another 1hr free).
Our services are available on a level floor with good access for disabled patients. However if you have any access problems we would be grateful if you could bring them to our attention. We also have an Induction Loop system on reception.
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If you require non-emergency medical advice outside of the Health Centre's opening hours, please call 111.
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